Sunday, October 6, 2019

Assignment 480 ch.6 Example | Topics and Well Written Essays - 500 words

480 ch.6 - Assignment Example This is therefore, a crucial process that will help match the goals and values of the hospital with the needs and expectations of the new employee. The essay will outline the process that will be used in hiring a nurse and develop a job description for this position. As earlier stated, the hospital does not have both the job description, and the hiring procedure. As a human resource specialist, my first objective will to develop the description and specifications of the job, and in our case is nursing. Job analysis is the first step when developing a job description. This will include gathering data on the nature, and position of the job vacancy at the hospital (Arthur, 2012). This will help determine the personal characteristic, knowledge, skills, and other characteristics, (KSAOs), that the job demands. The data gathered will be recorded in a document entailing the specifications and descriptions of the job. The two documents will aid the recruiters and applicants on learning the objectives and requirements of the job vacancy. The second step will involve developing a hiring procedure/process for the hospital. The role of the hiring procedure is to ensure that the hiring is in accordance the values, capacities, and need of the hospital. Additionally, it helps in identification of the system and tools that will aid the hiring process (Arthur, 2012). For the hospital to hire the best candidate there is need for the presence of a large number of applicants. The applicants are informed through employee referral, advertisements, walk-ins, and school recruiters, depending on the cost, time, and resources available. Selection techniques are then employed to ensure the candidate who is best qualified is selected for the job. Scientific selection methods are also employed when selecting the employee. In our case, the hiring procedure will be simple but effective since it is only meant to address one

Saturday, October 5, 2019

E-business system Essay Example | Topics and Well Written Essays - 4000 words

E-business system - Essay Example On a broad analysis, the effect of e-commerce in people’s life has not been only in one dimension but through a wide spectrum of use, internet has been widely adopted for use in matters of shopping and transacting almost all bank procedures. Online shopping for various goods as well as services have not left consumer goods and services unattended to and according to the ‘Nielsen Global Consumer Report June 2010’ shopping for goods and services have had great evolution in the onset of online shopping (The Nielsen Company, 2010, p. 2). The advent of online stores through which sellers displays their goods and services and through which consumers shop for their consumer goods characterizes today’s commerce industry. Debates have however shaped the discussions about the topic of e banking; why the modern day banking institutions are adopting the e-commerce practices through adoption of such technologies as the internet for performing the transactions as against the traditional physical banking practices. Supporters of the practice of physical/manual banking procedures (who often are the older generation (Madden, 2010, p. 2), and who are opposed to the electronic banking practices, reasons that banking physically is easy and entails little logistics. It only gives one opportunities to conduct the banking procedures physically/manually where one-one interactions are preferred to the electronic practices. On the other hand, the supporters of the online banking practices affirm that the practice is more convenient than the physical banking in that one would have access to banking services such as withdrawals, transfers as well as transacting other complex banking transactions without physically visiting a banking facility (Hazel and Raphael, 2001, p. 4). The decisions to offer the online banking services by banking institutions may therefore stem from various reasons such as the convenience to customers, the good returns in use of internet fo r the procedures (which reduces the human labor costs incurred) and the general advancement of technology as is widely acknowledged in the current era. However, the evaluation of the advantages as well as associated factors that influence the adoption of online banking methods by different banking institutions takes to cognition that these services adopted vary from one region to another and from one country to another (Diniz, Porto and Adachi, 2004, p. 41-42). Institutional frameworks and culture within countries and the governments may have influence on the choice of methods of banking practices such as the internet banking. For instance, among some cultures, technological advancement is not appreciated and hence the effect to adoption of online practices such as banking would be unfavorable (Tan and Teo, 2000, p. 1-4). 2.0 DISCUSSION There has been noted evolution within the practice as necessitated by the

Friday, October 4, 2019

Fire protection Essay Example for Free

Fire protection Essay The research is to determine the fire protection education programs that need top be organized in a town. This town is a very busy town that is characterized by a population of about 12,000 people and is a major host of light industries, good climatic and environmental conditions that attracts tourist’s ant some points of the year. This town has a rapidly growing population with an above average income and good agricultural lands. Being posted as a volunteer in the fire department there is need to educate the public on the fire protection and life safety programs. This has been facilitated by the recent fire attacks. The training curriculum and the procedure for the entire town needs to be made and organized into groups, these groups need to check at the social, economical, age and religious settings of the town. The trainings should be both for the prevention and the escape. For the school going children and the Pre School aged children the trainings and drillings should include the exit drills that can help them in case of f ire attacks, smoke detectors testing and the actions that they need to take if the detectors sound alarms and the stop, drop and roll techniques. This will help the kids and school going children to escape some light fire attacks. Since in many cases the main course of fire is open flames the kids should be educated on the effects of playing with matches the lighters and fire. ( PEAP, 1980) The education package for the adults should be very much extensive and well detailed. This is because of all the businesses and the developments in the growing town; they are involved and invest in them. Their training for fire prevention and life safety should involve the use of fire extinguishers, Cardiopulmonary Resuscitation (CPR) , keeping their homes and businesses safe from attack and the need to install to install their homes with fire and smoke detectors. ( http://www. usfa. dhs. gov/fireservice/subjects/fireprev/) As a volunteer in the fire department I would be able to advice the town council to identify and develop public, private and fire community partnership that would be used and be instrumental in the enhancement and awareness of fire prevention activities. For this busy growing town, that is living above average class I would advocate for the for the inclusion of fire prevention and detection technology and design in construction and the architecture of the . physical facilities. This would improve the safety of the business buildings and the lives of the citizens. (http://www. usfa. dhs. gov/fireservice/subjects/fireprev) The whole town should be involved in a public fire awareness program, to get the educations and the skills for fire prevention and protection. To check at the effective ness of this program of installing fire detection machines there should be a drill at different points of the town to test the effectiveness of such machines. Reference: Fire Marshal, Public Education Assistance Program Steering Committee (PEAP,- Alaska,1980) SN publishers Alaska http://www. usfa. dhs. gov/fireservice/subjects/fireprev/ Retrieved on the 19th July 2008

Thursday, October 3, 2019

Basic personality of an individual

Basic personality of an individual Its very important for an individual to know about his personality. â€Å"Personality has been defined as an individuals characteristic patterns of thought, emotion, and behaviour, together with the psychological mechanismshidden or notbehind those patterns†. No two persons can be the same they differ at any point even the twins possess different personality behaviour. Over period of research analysis it was found out that the personality is determined by the Heredity, Environment and Situation of the individual. (Robbins Judge, 2009) I have never thought of what my personality is, so when i was asked to write an essay on what my personality was it was just a great task for me to writing about my personality. Later with the help of Prentice Halls Self Assessment Library i came to know a little about my personality. At first it seemed to be a normal one for me to attend the test but later after seeing the results had me to take the test seriously and was involved in the test to find my personality. So with the help of this Self Assessment test, this essay will be discussing my personality behaviour and the thing that motivate me in the job environment. My basic personality: Emotional stability, Extroversion, Agreeableness, Conscientiousness and openness to experience. These are called as Big Five models of personality (Robbins Judge,2009).Emotions are the intense feelings that are directed at someone are something. I am always enthusiastic person but becoming a calm person by and by. I always lose my calmness easily but by doing some personality development classes I have started being a calm person and enthusiastic person. When a work is assigned to me and if it is capable of me to work i do it with enthusiasm and finish it. I am a person who thinks that the responsibility is achieved and cannot be taken. It is us who are responsible for ones future and about dependability to say I depend on many sources like my friends, elders during some actions. As I used to like in the residential campus from my schooling so in the starting days i used to be an introvert person being alone and used to talk to only few persons but by and by as the time passes I changed myself into an extrovert person and started getting together with other persons and like the company of others. I am also not an openness person because comfortableness is found in the ones which are familiar to me rather than the ones that are not familiar to me. Jungian 16-Type Personality: This test tells that my score result is ENTP which means i am an innovative, individualistic, versatile and entrepreneurial. I have an idea of establishing an sole business for profits and also like to face risks and take challenges it was easy forme to adopt to the surrounding and I am an person who does not like to be independent and like to be a fellow person in a group rather than a some person in a group. Am I a Type-A? : In this personality test i achieved A+ personality type. I believe that it reflects only some of my qualities like that aggressive, moving, walking, eating rapidly and the impatient quality and job satisfaction in routine and really on speed. As of doing work i dont like to do both things at a time but rather like concentrating on each thing and like to work out in groups I dont like to wok on long term results but rather like to work on fast yielding results.. Ambiguity: Ambiguity refers to the term doubtfulness or uncertainty. This can be interacted as the uncertainty in the behaviour of the person seen at different situations. (Ritov and Droary, 1996) I do agree with the test partially as it reflects my personality because i tend to be more comfortable in front of the known people rather than the ones whom i dont know. I like the things going in the same way rather than changing immediately. But this one is worked out to be only outside the organization but within the organization the result reflects my personality. So for me the result reflects my personality in the work place or an organization because I like to work in a group if i am uncertain of what i am i cant be friendly to the other people. So by this I cant say that i can handle ambiguity depending on the circumstances around me. Creativity: Creativity is one of the finest ability to survive in the present world. â€Å"Roger von Oech Creative thinking involves imagining familiar things in a new light, digging below the surface to find previously undetected patterns, and finding connections among unrelated phenomena.†Ã‚   I am not an creative person but was good at studies and score good percentage but the creative ability is very less in me .During my group presentation I could find the things that are available only but could not come up with anything new which my fellow mates could come up with on a particular idea. Hence i can judge to myself that i am low at creative thinking Being creative is seeing the same thing as everybody else but thinking of something different All the five assessments test discussed above are about my personality now we will discuss about the things that motivate me and there insights. The first test is about what Motivates Me? Motivation means â€Å"The process that accounts for an individuals intensity, direction, and persistence of effort toward attaining a goal†. (Robbins Judge, 2009: 175).The key elements in motivation are Intensity, Direction, Persistence. For the test the analysis was made on the Growth, relatedness and Existence needs. I prefer to be given an loyal pay for the work done that was done me rather than adjusting with the unbalanced pay and if you are paid according to the work this would motivate you and make you to work hard .It was during my job as a marketing sales executive where my boss called everyone up and said he would be giving an bonus payment for the ones who makes more sales for every three months, this announce by the boss has made everyone to work hard and it helped everyone on both sides. Dominant Needs: The dominant test was carried out on four social needs Achievement, Affiliation, Autonomy, Power. I agree with the test result because i am so much focused to excel in my studies during my under graduation time because of my failure in a unit ,so during the next exam I thought to improve myself and perform better than the past result and achieved it and the similar one is being following in my life like doing the things with comparing the past results. Even the companies take the past result into consideration and plan the present strategy. The other social needs are still satisfactory for me. On the test result of what i value most? It Is a very good test question for me because it reflects most of my ideas in doing or choosing an job at an organization. As of the result shows my ideas of an ideal job whether it is a good pay, prestigious title, vacation time, security in job, recognition,interesting work, plesent working conditions friendly co-workers but i scored quite low in the flexible schedule which says that i like to work in an designed schedule rather than frequent changes. The next test is Whats my view on the nature of people? This test result was based on the Douglas McGregors Theory X and Theory Y. It is said by the Douglas McGregors that the person with Theory X possess to be lazy, disinterest in working while the Theory Y is quite contradictory to Theory X. Persons with Theory Y tend to work interestingly and are very responsible in their work.Based on the scores of the result the personality of a person is divided evenly. According to the assessment test result I am flexible in the selection of my senses. An example for this can be during the group formation of a particular unit. Each and everyone are new for me and I have no idea of their knowledge, personality and behaviour. Few of them looked to be smart , not active, lazy and thought I had fallen in an unexpected group and have decided to try my luck in the group but as the timed passed by the group was more friendly and everyone are quite different from what I judged. The next test is on the course performance goals? The test is basically trying to test our reasons to study and whether it is an goal oriented study course work or not. I have come to Australia from India for doing my Post graduation in Telecom and Business Management. As I want to explore my knowledge globally and three would be no sense if I have come here without any goal and waste my money. I have done my Under graduation in India and as have a goal of establishing an business and thought to establish that business in Australia. So thought to do my post Graduation in Australia which help me in two things like getting to know the Australian culture and will also be obtaining a study degree. The next question is about how confident am i in my Abilities to succeed? Without self confidence and hard work achieving goals is not easy. Robbins and Judge (2009) states that self-efficacy refers to an individuals belief that he or she is capable of performing a task .An example for this can be the recent job which i had got in an software company .My role is to call the customers and remind them to make their outstanding balances, at first when i started making calls i was so much shocked by the responses of the customers and as it a new challenge for me to compete i thought to withdrew from the job by the response of the customers but the team leader helped me in rising my confidence and after that the job was not as it is before . The next test is about my Attitude toward Achievement: this test helps in understanding the reaction of the individual on the success of the others. The scores tell me that i favour very less seeing the successful people fall. An example for this can be the present fall of an Indian originated MNC company SATYAM. The chairman of the company had worked hard to build-up the company but he had been cheating the company share holders from past few years showing fake annual results of the company. I do also like to see the successful people being rewarded. An example for this can be the Issue of Oscar award to the Indian Musician A.R.Rahman. I like to get paid for what i do and expect to be given the same importance as other who do the same work as I do. In a short and simple to say i expect the outcomes to be the same as the incomes of which i keep. The assessment result says my character as the equity sensitivities which is an mirror image of my quality and idea. The job motivation potential is calculated depending on the factors of skills,task identity,task significance,Autonomy and Feedback.I like to work in a job where there is variety ,less contribution moderate autonomy and a constant feedback for my work. During my job as an call centre operator i used to have variety tasks to complete and my contribution would be less for the company and used to get a constant feedback for every call I talk. Do I want an Enriched job? Everyone like to have a enriched job. â€Å"job enrichment strategies may not have the same effects in more collectivistic cultures than they do in individualistic cultures† (Robbins and Judge, 2009: 237).The result shows that i like have a job with innovation, security, friendly employees and my ability to excel. It would be wonderful thing to summarise my essay in few lines. With the help of this essay it was able for me to know my personality and motivation. My personality is an emotional stability one with a less creative knowledge and stress based and have ambiguity quality and need to reduce this. On for the ones that motivates me are the during my job is the good pay for the job ,friendly environment, power to do, security in the job, mindset of the people, aim oriented and the attitude towards the achievement and the level of confidence in achieving the goal.

Wednesday, October 2, 2019

Marketing Essay -- Technology, Online Transactions

Therefore, understanding of how consumers leverage the features of the internet to make purchasing decisions in the e-commerce surroundings would help managers to develop suitable marketing strategies (Wu and Lin, 2006). (Peter Drucker, 1999) wrote: â€Å"in the psychological natural features of e-commerce, remoteness has been removing. Ever business must be internationally competitive. The rivalry is not local anymore.† tactical assessment will result in to the best reward, while make an investment in online marketing (Scanlon, 2009).Consumers can evaluate competing goods and services with minimum expenses of personnel time or effort, which results in competitive business markets and lower brand loyalty (Srinivasan, 2002). Thus, my study will be determined to realize the causes of loyalty on the online shopping environment. Communication with customers through the business order to made scheduling and maintaining can be costly and time consuming. For example this kind of communication channels can be familiar for collecting customer feedback significantly. Besides, it can evaluate customer satisfaction, either they are contented or not. (Khanh V.la and J.kandumpally, 2002). Consumer-created information has become a rather significant influence on consumer behaviour such as decision making. Online consumer’s reviews are part of consumer-created information by web site users who have by now bought the target product (Park, 2007). 1.6. Objective of study The major aim of my final project is to assess considerably the influence of internet marketing on computer industry in increasing consumer experience. My research objectives are some to propose factors which have essential effects on various criteria including service quality, produc... ...cus of this research will be on the marketing communication efforts to bring new customers to company’s B2C website. And, online marketing communication tools will be limited to the six tools listed by Chaffey (2009): Search Engine Marketing, Online PR, Online Partnerships, Interactive Ads, Opt in e-mail and Viral Marketing. Our research revolves around the internet as a communication channel from companies to visitors and potential customers. From a company‟s point of view, the internet is used as marketing channel and companies expect to get return form their e-efforts, but there is little research that takes the customer‟s point of view. Starting from Danaher and Rossiter (2011), who have formulated attributes that describe and compare different communication channel, this research tries to describe the internet marketing tools from a customer point of view.

Catcher In The Rye - A Sequel Essay -- essays research papers

Catcher In The Rye - A Sequel Loomis Chaffee Chapter 1   Ã‚  Ã‚  Ã‚  Ã‚  Another day another school...I thought about this new school they placed me in. They said I will like it. Well I'll be the one to decide that. Next thing I know I'm on a 6:30 train to Windsor, CT.   Ã‚  Ã‚  Ã‚  Ã‚  It was a Thursday and I received a call from Mr.Spencer, well it wasn't really for me but for my parents. I immediately new who it was, you can just hear it's a school teacher. One can just hear that over the phone. After the phone hangs up I hear a yell, â€Å"Holden, front and center!† Then we go throughout that whole, we had a discussion with, and all that crap. Then I received the news, after speaking to Mr.Spencer we have decided to send you to Loomis Chaffee. â€Å"Loomis Chaffee!† I...

Tuesday, October 1, 2019

Qualitative Research Critique Essay

Hi, my name is Cindy Walters. I am presenting a qualitative research critique on a study conducted in 2011 on people with bipolar disorder with comorbid substance use. The study is entitled â€Å"The lived experience of adults with bipolar disorder and comorbid substance use disorder† written by Terry Ward, MSN, PhD, RN. Bipolar disorder involves changes in cognition, behavior, and mood. The episodes of bipolar disorder cycle through mania and depression. Mania is described as an elevated, irritable, or expansive mood, whereas depression is the opposite or hypomania. In the manic phase people present as euphoric, enthusiastic, and optimistic with an infectious personality. The euphoric state may suddenly may be replaced by extreme irritability if the persons needs are not met. In a manic phase the person’s speech may be rapid, loud, intrusive, and hard to follow or interrupt. If someone tries to interrupt a manic person he or she can just as quickly become, threatening, irritable or assaultive (Ebert, Loosen, Nurcombe & Leckman, 2008). Substance abuse is the excess use of drugs such as alcohol, illicit drugs, and prescription medications. The number of people abusing drugs and alcohol is about 3.4 million. Those individuals abusing have a greater change of acquiring a mental disorder at a rate of 2.7 times more likely than a non-abuser, according to the National Survey on Drug Use and Health individuals with a psychiatric diagnosis such as bipolar disorder have 28.8% chance of substance abuse or use of drugs. Individuals using drugs with a mental disorder, within a year are diagnosed as dependent on them (Ebert, Loosen, Nurcombe & Leckman, 2008). If bipolar disorder and substance use disorder are combined, they have a devastating effect with negative outcomes for those individuals. Understanding the problem with the ability to manage bipolar disorder with the proper treatment, health care providers can improve patient outcomes and his or her outlook on life. The problem is clearly stated in the abstract and first p aragraph of the study. Several statistics of drug use are quoted to give the reader an estimate and prevalence of this addiction with an unknown cause. The author addressed four hypotheses to explain this phenomenon. The negative outcomes in the use of substances and bipolar disorder affect a person mentally, physically, and functionally. The author stated the prevalence was high and does not receive enough attention in research studies. With increased knowledge, health care providers will be able to introduce new avenues for research, education, and nursing practice. The purpose of the study is to see how the individuals perceive their day- to- day experience of living with the disorders. A study done by Cassidy et al. (2001) addressed supporting and maintaining the patient’s stability and quality of life with effective treatment. Other studies focused on pharmacotherapy, psychosocial factors, and interventions as areas of research. Little research has been done on the phenomena. The researcher provided the broad platform for a qualitative study for individuals to share and speak freely of their experience with the hope the patients will be heard, get support, and have better outcomes. The method of this study was a descriptive and phenomenological design. â€Å"Phenomenology accepts that the truth can be revealed through the words of those that live the experience and that those words can describe the essence of that lived experience† (Thomas & Pollio, 2002, pg. 184). â€Å"Descriptive phenomenology has its emphasis on describing universal essences through direct interaction between the researcher and the objects of study† (Wojnar & Swanson, 2007, pg. 22). Conclusions could be drawn from the researcher of the subject experiences. The method adequately addressed the topic and gave credence to the subject experiences of living with a dual diagnosis. The design was consistent with qualitative studies and proved to be as descriptive and truthful as the researcher intended. Sampling was obtained over a four month period with the use of fliers. Fliers contained inclusion criteria and were validated by expert researchers for content, reliability, and readability. Also in the fliers contents were the researcher contact information, risks, and benefits of the study. Mental health care centers were the origin for the distribution of the fliers for subjects of the study. Snowballing and referrals came from doctor’s offices and recovery centers for abuse that were also included in the distribution of flier for subjects. The credibility came from phone calls made by potential subjects calling the researcher and were given reiterated instructions of the explanation for the study, inclusion criteria, exclusion criteria, risks, and benefits. The sample consisted of 12 stable subjects not using drugs with a self-reported bipolar disorders, and not currently manic or depressed. The demographics pulled out male, female, mean age, and nationality. The description of the inclusion criteria showed the participants inferred for the s ample were familiar and knowledgeable about the subject. The participants were chosen for the purpose of describing their experience of living with the dual diagnosis for this study. The criteria and descriptions were consistent for qualitative study. The sample size was small and consisted of only one male. Although facts indicate that more females have a dual diagnosis of bipolar disorder with substance use disorder (Ebert, Loosen, Nurcombe & Leckman, 2008). Data collection began with IRB approval and a written and verbal informed consent. Written consent was obtained for audiotaping of interviews with the understanding that at any time should the participant chose, the recorder could be turned off or the interview stopped. During emotional times of the participants they were asked by the researcher if they wanted the tape turned off or wish to stop the interview. Probe questions were used by the researcher to get the participant to expand on their explanations and thoughts. Wards probe questions were â€Å"describe for me a typical day that would help me understand what your life is like† or â€Å"how did you feel when you were told you had both bipolar disorder and a substance use disorder?† seemed to prompt the participant to speak (pg. 21). During the questions the researcher jotted notes on the mood, emotion, and expression of the participant the audio would not capture. Participants also shared concerns of ridicule, health problems that complicated their lives, and the lack of acceptance from society. There was no saturation of the data described. The strategy used by the researcher obtained the information she needed for the study. There were two interviews conducted the first was a face –to-face and the second was a follow up phone interview for clarity of the findings. The data collection was obtained in a qualita tive and purposeful manner, although the researcher never stated where the interview was conducted. There was no model or framework for validation of the study except for the data interpretation of the data analysis. Data analysis was studied over and over until the themes of the participants were identified by the researcher. Analytical coding was used to describe meaning to experiences lived by the participant. When a person reflects on their experience it becomes important to the process of understanding the phenomena. Qualitative methodology was proved with peer debriefing of the analysis and techniques used in this study. Audit trails comprised the data for the participants to view and verify that the disclosed information in his or her interview was captured as they intended that proved the validity and reliability of the research. Ward (pg. 22) found six themes that defined experiences of the participants. The six themes were life is hard, feeling the effect, trying to escape, spiritual support, being pushed beyond the limits, and a negative connotation. The participants res ponses were elaborated on in each theme giving the reader the implications of the perceptions of the participants. Each theme was explained and defined for easier reading and understanding. Themes indicated criminal actions, loss of jobs, homelessness, and losing the respect of others. Scientific rigor was not mentioned it could have been a useful tool. The participants lived and survived the experience they felt described as a sense of stigma, negative reactions from others, a sense of worthlessness, and a spiritual support that would help he or she feel as if there was someone they could talk to and as well as someone who would listen. The descriptions of the themes provided by the researcher gave one a visual of the feelings and emotions that a person with bipolar disorder with substance use disorder are trying to overcome on a day- to -day basis. The findings were concurrent with the way the participant felt about losing his or her ability to function in society. The diagnosis of bipolar disorder with substance use disorder kept challenges of coping and becoming productive in society at bay. Overcoming these obstacles proved to be a constant challenge. Without acceptance and forgiveness from society the need to overcome became more challenging and nonexistent. The participants had big dreams that were diminished by the disorders of bipolar and substance use creating havoc in their daily lives that he or she could not cope with. Health care workers can apply specific plans of care for mental health patients with individualized care plans on medication use and symptom management. Alternative plans can help patients find other ways of dealing with everyday problems than using drugs. Patients need education on medication compliance and screening for suicidal ideation. Concepts found in the themes of the study help organize the descriptions of the participants to reduce risk levels and incidence of harm. The type of data used is appropriate for a qualitative method of study. The conclusion of the study revealed and suggested being heard by others affected the participant’s feelings of self- worth and the need for help and support . Sharing with the reader the researcher makes society aware of the need for the voices of the participants to be heard. The individuals want to be heard, forgiven, and accepted by society. Increasing the awareness of mental health with nurses and the awareness of a higher power was a major accomplishment of this study. Indications for further research studies could provide healthcare workers with the tools needed to disrupt the stigma of mental illness and recognize when patients need help. Had the researcher given the benefits of this study to improving the effects of mental illness and the way society perceives it would have more benefit to the reader. This study was a good example of a qualitative study. Future studies require answers to more questions and a better and knowledgeable understanding of mental illness and substance use.